agendIQ
How it worksVideo callsTemplatesPresentationsPricing
Sign inStart free
  • How it works
  • Video calls
  • Templates
  • Presentations
  • Pricing
  • FAQ
Sign inStart free

14 days free. No card needed.

  1. Home
  2. /
  3. Templates
  4. /
  5. Hospitality
  6. /
  7. Hotel front desk daily briefing
HospitalityBriefing & handover

Hotel front desk daily briefing

20 minutes 8 blocks Free template

A 20-minute standing shift briefing for front office: last night's figures, arrivals and departures, VIPs, the night log and staff questions.

See the agenda

Opens in the builder. No sign-up to try it; 14 days free to run it live.

By the end of this meetingThe front office shift knows today's arrivals, VIPs and open issues without chasing information.

20 min · 8 blocks, drawn to scale Fits exactly
  1. Attendance and staffing check, 2 minutes 2
  2. Last night's close: occupancy, room revenue, ADR, 2 minutes 2
  3. Arrivals, departures, late check-outs and weekly outlook, 3 minutesInfo 3
  4. VIPs, special requests, long-stayers, high balances, 3 minutesInfo 3
  5. Airport pickups, room moves, bills on hold, 2 minutes 2
  6. Unresolved issues from the night log, 3 minutesDiscuss 3
  7. Company standards reminder, 2 minutes 2
  8. Staff input and questions, 3 minutesDiscuss 3
05101520 min
  1. +0′Attendance and staffing checkOne word: how ready are you for this shift?2 minCheck-in
  2. +2′Last night's close: occupancy, room revenue, ADR2 minInfo
  3. +4′Arrivals, departures, late check-outs and weekly outlook3 minInfo
  4. +7′VIPs, special requests, long-stayers, high balances3 minInfo
  5. +10′Airport pickups, room moves, bills on hold2 minInfo
  6. +12′Unresolved issues from the night logTip: Read the night log book before the briefing starts.3 minDiscuss
  7. +15′Company standards reminder2 minInfo
  8. +17′Staff input and questionsTip: Let staff speak; don't cut this when time runs short.3 minDiscuss

Why it works

Built so the hotel front desk daily briefing ends on time, with everyone in it.

  • Every voice in the first minutes

    A 2-minute check-in: everyone sends a mood and one word from their phone, and it shows on their tile in the call. People who speak early speak again.

  • Updates stay short

    12 minutes of updates with a visible clock. In a video call the speaker is spotlighted and the room is muted, so nobody talks over them.

  • Discussion with a clock

    6 minutes of open floor with a countdown everyone can see, and a talk-balance meter so the loudest voice doesn't take all of it.

How to run it

  1. 1Brief every shift, standing, and keep it within 20 to 30 minutes.
  2. 2Read the night log book before you start.
  3. 3Use a briefing sheet so the same items are covered in the same order every time.
  4. 4Cover today's arrivals, departures, VIPs and special requests before anything else operational.
  5. 5Leave time at the end for staff input and questions.

Questions about the hotel front desk daily briefing

How long should a front desk briefing be?
The hotel SOP source says 20 to 30 minutes, held standing at each shift.
What goes into a front office briefing?
An attendance check, the previous night's occupancy and revenue, expected arrivals and departures, VIPs and special requests, pickups and room moves, unresolved night log issues, a standards reminder, and staff questions.
Who runs the front office briefing?
The front office manager or a supervisor.

Built from

The structure, timings and tips on this page come from these sources.

  • setupmyhotel.com
  • setupmyhotel.com

Run it with your team

  • A countdown for every block on the shared screen
  • A video call that changes with each block
  • Check-ins and votes from every phone, no app
  • Decisions and actions in a scored summary

14 days free · No card needed

Related templates

All templates
  • Restaurant pre-shift lineupA 12-minute lineup before service: volume, stations, specials with a taste, a safety reminder, a quick quiz and a closing rally.12 min · 8 blocks
  • Restaurant weekly management meetingA focused 30 minutes for the management team: last week's numbers, the standing checklist, this week's priorities and owned actions.30 min · 6 blocks
  • New menu tasting and rollout meetingThe full-menu tasting about 30 days before launch: the why, tasting every item, menu placement, BOH prep and booking the role review.60 min · 6 blocks

Run this agenda in a minute.

Open it in the builder, adjust the minutes, press Run live. Everyone joins with a scan.

  • 14-day free trial
  • No card needed
  • Guests never need an account
Browse templates
agendIQ

Meetings are boring. Let's make them fun. Plan the agenda, run it live with a call that follows it, and leave with decisions.

Product

  • Plan a meeting
  • How it works
  • Video calls
  • Interactive presentations
  • Meeting timer
  • Pricing
  • Join with a code
  • Sign in

Agenda templates

  • Weekly team meeting agenda
  • Retrospective meeting agenda
  • 1:1 meeting agenda
  • Board meeting agenda
  • Project kickoff meeting agenda
  • Brainstorming session agenda
  • All 117 templates

Trust

  • Privacy Policy
  • Terms of Service
  • Calls are never recorded
  • Votes stay anonymous
  • Data stored in the EU
© 2026 Agendiq21 industries · 117 researched agendas · Participants never need an account