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HospitalityStand-up & huddle

Restaurant pre-shift lineup

12 minutes 8 blocks Free template

A 12-minute lineup before service: volume, stations, specials with a taste, a safety reminder, a quick quiz and a closing rally.

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Opens in the builder. No sign-up to try it; 14 days free to run it live.

By the end of this meetingEveryone on shift knows the volume, their station and the specials, and starts service focused.

12 min · 8 blocks, drawn to scale Fits exactly
  1. Energy check, 1 minutes 1
  2. Schedule, roles, special events and shout-outs, 2 minutesInfo 2
  3. Weather, reservations and expected covers, 1 minutes 1
  4. Who's on and station assignments, 1 minutes 1
  5. Menu specials and changes, 3 minutesInfo 3
  6. Safety and sanitation reminder, 1 minutes 1
  7. Mini-quiz on today's specials, 2 minutesVote 2
  8. Praise and closing rally, 1 minutes 1
036912 min
  1. +0′Energy checkOne word: how's your energy for this shift?Tip: Everyone stands; Culinary Agents says sitting down hurts focus.1 minCheck-in
  2. +1′Schedule, roles, special events and shout-outs2 minInfo
  3. +3′Weather, reservations and expected covers1 minInfo
  4. +4′Who's on and station assignments1 minInfo
  5. +5′Menu specials and changesTip: Let the team taste new items where you can.3 minInfo
  6. +8′Safety and sanitation reminder1 minInfo
  7. +9′Mini-quiz on today's specialsWhich of today's specials can't be made gluten-free?Tip: Rewrite the question and options for today's menu before the lineup.2 minVote
  8. +11′Praise and closing rally1 minWrap-up

Why it works

Built so the restaurant pre-shift lineup ends on time, with everyone in it.

  • Every voice in the first minutes

    A 1-minute check-in: everyone sends a mood and one word from their phone, and it shows on their tile in the call. People who speak early speak again.

  • Updates stay short

    8 minutes of updates with a visible clock. In a video call the speaker is spotlighted and the room is muted, so nobody talks over them.

  • A vote the whole room sees

    One tap each on a phone, live bars on the screen. A tick shows who has voted, never what they chose.

  • Wraps up on time

    Decisions and actions are read back, the summary is already written, and a finish on time earns the confetti.

How to run it

  1. 1Hold it at the same time and place before every shift, out of earshot of guests.
  2. 2Keep everyone standing and finish in under 15 minutes.
  3. 3Start on time and don't excuse lateness.
  4. 4Write the lineup notes down so the next manager and anyone who missed it can see them.
  5. 5Change the format now and then (tastings, quizzes, guest stories) so it doesn't go stale.
  6. 6Run it even when the team is small; a crew of four still benefits.

Questions about the restaurant pre-shift lineup

How long should a pre-shift meeting be?
Under 15 minutes. A second-hand account of Ritz-Carlton practice describes 10 to 15 minutes at every shift change.
What should a restaurant lineup cover?
General information and shout-outs, weather and expected volume, who is on and where, menu specials and changes, a safety and sanitation reminder, a short quiz or Q&A, and praise to close.
Is a lineup worth it for a small team?
Yes. The sources list skipping it because the team is small as a mistake; even four people benefit.
How do you keep lineups from getting stale?
Vary the format: let staff taste new dishes, run mini-quizzes on the menu, and share guest-service stories, as Ritz-Carlton's lineup does.

Built from

The structure, timings and tips on this page come from these sources.

  • webstaurantstore.com
  • culinaryagents.com
  • janemundy.com

Run it with your team

  • A countdown for every block on the shared screen
  • A video call that changes with each block
  • Check-ins and votes from every phone, no app
  • Decisions and actions in a scored summary

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