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Meeting kitRetailBusiness reviews

Franchise convention

480 minutes 11 slides, 3 livepro Runs with Pro

A convention run of show: opening keynote, advisory council update, top-performer panel, anonymous franchisee Q&A with votes, and franchisees' choice awards.

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[Brand] franchise convention [year]

[Theme]

Title

In short

A franchise convention brings franchisees and the franchisor together to review the year, share next year's strategy, learn from top performers and celebrate. This kit gives you a full-day run of show, an 11-slide opening deck, a franchise advisory council slot, anonymous franchisee Q&A with dot voting and a franchisees' choice award.
Time
Full day, 8 hours
Slides
11, 3 interactive
Includes
Run of show, deck, Q&A board, recap
Plan
Pro

Updated October 4, 2026

What's in the kit

  1. 1[Brand] franchise convention [year]
  2. 2Today
  3. 3Our system this year (replace)
  4. 4The year in review (replace)
  5. 5Next year: [the one thing we'll do together that moves every location forward].
  6. 6Next year's priorities (replace)
  7. 7What would help your location most next year?Marketing support · Lower supply costs · Better technology · Staffing and training · New products live
  8. 8Celebrating the year's best
  9. 9Franchisees' choice: who gets your vote?Nominee 1 · Nominee 2 · Nominee 3 · Nominee 4 live
  10. 10What should we do differently at next year's convention? live
  11. 11Thank you for building this brand with us

The agenda

By the end of this meeting, franchisees know next year's strategy, have had their questions answered, learned from top performers and celebrated the year's best.

480 min · 14 blocks, drawn to scale Fits exactly
  1. Doors open: where did you travel from?, 15 minutes 15
  2. Opening: welcome and the year in numbers, 30 minutes 30
  3. Brand strategy: what's coming next year, 45 minutes 45
  4. Franchisee pulse: what matters most to your location?, 5 minutes 5
  5. Break and supplier expo, 30 minutes 30
  6. Franchise advisory council update, 30 minutes 30
  7. Top performer panel: what worked at their locations, 45 minutes 45
  8. Lunch, 60 minutes 60
  9. Breakouts: operations, marketing, new products, people, 90 minutesDiscuss 90
  10. Afternoon break, 15 minutes 15
  11. Franchisee Q&A: anonymous questions, voted up, 45 minutes 45
  12. Franchisees' choice award, 15 minutes 15
  13. Awards ceremony, 35 minutes 35
  14. Closing and next year's dates, 20 minutes 20
0120240360480 min
  1. +0′Doors open: where did you travel from?Where did you travel from today?Tip: Put the word cloud on screen as people find seats.15 minCheck-in
  2. +15′Opening: welcome and the year in numbersTip: Present the deck. Thank franchisees first; the numbers are theirs.30 minInfo
  3. +45′Brand strategy: what's coming next year45 minInfo
  4. +90′Franchisee pulse: what matters most to your location?What would help your location most next year?5 minVote
  5. +95′Break and supplier expo30 minBreak
  6. +125′Franchise advisory council updateTip: The council presents what franchisees asked for this year and what changed as a result.30 minInfo
  7. +155′Top performer panel: what worked at their locationsTip: Pick panelists from different markets and sizes. Ask for specifics: what they did, what it cost, what changed.45 minDiscuss
  8. +200′Lunch60 minBreak
  9. +260′Breakouts: operations, marketing, new products, people90 minDiscuss
  10. +350′Afternoon break15 minBreak
  11. +365′Franchisee Q&A: anonymous questions, voted upYour question for leadershipTip: Questions go on the board by topic, then everyone dot-votes. Leadership answers the top-voted first, including the uncomfortable ones.45 minBrainstorm
  12. +410′Franchisees' choice awardWho gets the franchisees' choice award?Tip: Replace with your nominees.15 minVote
  13. +425′Awards ceremony35 minInfo
  14. +460′Closing and next year's dates20 minWrap-up

The board

Operations
Marketing
Supply and costs
Technology
Anything else

The follow-up email

Subject

Convention recap: strategy, your questions and the award winners

Thank you for joining us at this year's convention.

Next year's strategy in brief
1. ______
2. ______
3. ______

What you told us in the pulse poll: ______

Your top questions, and our answers
1. ______
2. ______
3. ______
Questions we didn't reach will be answered by ______ through ______.

Award winners
______: ______
Franchisees' choice: ______

Breakout slides and recordings: ______
Next year's convention: ______

How to run it

  1. 1Replace the sample numbers, priorities and nominees in the deck with your own.
  2. 2Give the franchise advisory council its own slot. Franchisees trust changes more when they hear their council asked for them.
  3. 3Collect franchisee questions anonymously on the board and have leadership answer the top-voted ones first.
  4. 4Run the franchisees' choice vote live, then announce it at the end of the awards ceremony.
  5. 5Send the recap with answers to any open questions within a week.

Questions people ask

What happens at a franchise convention?
A general session on results and strategy, an advisory council update, panels and breakouts on operations and marketing, a supplier expo, franchisee Q&A with leadership and an awards ceremony.
What is a franchise advisory council?
A group of franchisees, usually elected by their peers, who meet with the franchisor to represent franchisees' views on decisions that affect the system.
How do you get honest questions from franchisees?
Let them submit questions anonymously and vote on each other's, then have leadership answer the top-voted ones first.

Run it with your group

pro
  • Everyone answers on their phone, no app or sign-up
  • A timer for every block on the shared screen
  • Results, decisions and actions in the summary
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