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  7. Tier 1 start-of-shift stand-up
ManufacturingStand-up & huddle

Tier 1 start-of-shift stand-up

5 minutes 5 blocks Free template

A Toyota-style start-of-shift stand-up in five minutes: last shift's results, one incident, a check of your own standard, today's specials.

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By the end of this meetingThe team knows last shift's performance, has checked one standard and knows what is unusual today.

5 min · 5 blocks, drawn to scale Fits exactly
  1. Previous shift performance, 1 minutesInfo 1
  2. One incident, especially a safety concern, 1 minutesInfo 1
  3. Check your own practice in that area, 1 minutesCheck-in 1
  4. Special events: anything new or unusual this shift, 1 minutesInfo 1
  5. Questions, 1 minutesWrap-up 1
01345 min
  1. +0′Previous shift performance1 minInfo
  2. +1′One incident, especially a safety concern1 minInfo
  3. +2′Check your own practice in that areaChecked your own standard for this? One word.1 minCheck-in
  4. +3′Special events: anything new or unusual this shift1 minInfo
  5. +4′QuestionsTip: Don't solve problems here; send them to a separate forum.1 minWrap-up

Why it works

Built so the tier 1 start-of-shift stand-up ends on time, with everyone in it.

  • Updates stay short

    3 minutes of updates with a visible clock. In a video call the speaker is spotlighted and the room is muted, so nobody talks over them.

  • Every voice in the first minutes

    A 1-minute check-in: everyone sends a mood and one word from their phone, and it shows on their tile in the call. People who speak early speak again.

  • Wraps up on time

    Decisions and actions are read back, the summary is already written, and a finish on time earns the confetti.

How to run it

  1. 1Hold it at the start of every shift, standing, and keep it short.
  2. 2Cover last shift's performance, then pick one incident, ideally a safety concern.
  3. 3Ask everyone to check their own practice or standard in that area.
  4. 4Flag anything new or unusual this shift, then take questions.
  5. 5Send problem-solving to separate forums such as quality circles, or the stand-up builds a huge list of open problems.

Questions about the tier 1 start-of-shift stand-up

How long is a start-of-shift meeting?
Less than five minutes in the Toyota-style version described by the Lean Enterprise Institute. One weaker source gives 5–15 minutes.
What goes on a Tier 1 meeting agenda?
Previous shift performance, one incident (especially a safety concern), a personal check of the related standard, special events this shift, and questions.
Should we solve problems in the stand-up?
No. Trying to solve problems there builds a huge list of open problems; route them to separate forums such as quality circles.

Built from

The structure, timings and tips on this page come from these sources.

  • lean.org
  • tervene.com

Run it with your team

  • A countdown for every block on the shared screen
  • A video call that changes with each block
  • Check-ins and votes from every phone, no app
  • Decisions and actions in a scored summary

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